taxi@yellowcabca.com +1 408-245-5222

5 Star Yellow Cab Privacy Policy

  • All deposits are Non Refundable.
  • 5% Processing fee
  • 20% tip
  • 10% Service Fee
  • Cancellation policy must be more than 24 hrs notice.
  • No Show will be charged 100%. Terms and Conditions:
    • All deposits are Non Refundable.
    • Company is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.
    • The client assumes full financial liability for any damage to the limousine caused during the duration of the rental by them or any members of their party.
    • A fee of $100.00 for each carpet or seat burn.
    • Sanitation fee is $250.00.
    • Alcohol Consumption and drug use is prohibited by law.
  • Any state or local fines will be paid by the customer.
  • The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
  • It is Illegal to stand through the sunroof.
  • Smoking is not permitted in our limousines.
  • Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet.
  • Not responsible for articles left in the limousine.
  • Balances to be paid to the driver on the run date before the beginning of the run.
  • Vehicles cannot be loaded beyond seating capacity.
  • No sitting or resting on the bar.
  • Charge for any broken glass is $10.00.
  • FOR AIRPORT PICKUPS: Please call us at 408-250-6446 and our dispatcher will direct you to the pickup location at the airport.
  • Customer paying with Credit Card automatically permits us to charge the card for the fare fees/fines charges mentioned above (where applicable).
  • Cancellation policy is 72 hrs notices.
  • No Show will be charged at 100% rate.
  • No Show Charge: If you are not able to locate the chauffeur, please call our 24-hour Dispatch at 1(408) 250-6446 immediately. Our dispatch will be able to locate our chauffeur right away with 2-way radios, A no show charge (full charge) will be applied if the passengers fail to call our dispatch before leaving the scheduled pickup location.
  • Any extra stop $10 to $20 and any extra mileage $1.50 per mile. Privacy Policy We respect your personal and financial privacy. We will never share your personal information, phone number, email address, credit card information with any third party. We do not sell your email addresses and phone numbers to marketing companies. We do not disclose our customer's pick up and destination location to anyone other than the passenger and the driver.